ORIGINAL: Axel
Just found out something else, the gear is stuck. It shows drive on the display, she can shift it between drive and neutral, but it does not change on the display. She can't get it into park at all.
That's because it's stuck in gear. It needs to be relieved of the pressure on the gears to get it out of gear, past neutral and reverse and back into park. The indicator is correct.
My guess is the car was still moving when it was turned off in gear.
The next step I'd take is to jack the front end up - get the drive wheels completely off of the ground - and try the shifter (with the foot brake on) again.