You can call the dealer... but I lack confidence that the dealer (at least mine) will just tell you something to get you off the phone. Better to call dodge customer service with your VON and have them look it up. Number is 1-800-992-1997 with hours of operation between 8:30 - 4:30 EST Monday through Friday. Just tell them you would like to check your order status and supply them with your VON. You can bet I will be calling in the morning to check on mine. Good Luck!!