Old May 16, 2008 | 11:12 AM
  #15  
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Venthos
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Joined: Apr 2008
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From: Michigan
Default RE: Which Dealerships Offer The Best Deals on '09's?

The dealerships I had dealt with were:

Suburban Chrysler/Jeep/Dodge (Novi, MI) -- Long story short, I walked in, asked for info on the '08, and the guy put my name down on a list and that was the last I heard from the dealer. They did not return my phone calls and basically refused to deal with me. Not to sound cliche but I wonder if being 23 has anything to do with it and that they assumed I was wasting their time. From then until now my father has received 3 promotional phone calls from this dealer since he bought a Jeep from them 4+ years ago. Yet they won't try and sell me a $40k+ car? I didn't even bother trying to get them to respond after 3 weeks.

Tamaroff Dodge (Southfield, MI) -- This worst dealer I have dealt with bar none to date. There's a huge backstory to go with this and I'd advise simply reading the long posts I've already made about the dealer on another forum. The posts are far too lengthy to copy-paste here and wouldn't make sense out of context.

http://tinyurl.com/574pvw

Long story short they were only pleasant until I put down my $1000 deposit and agreed to the $5k over MSRP. Then they just short of refused to return my phone calls and they basically flat out refused to ever tell me the order status of my '08 with them -- claiming Chrysler wouldn't tell them the order status or something. Horrendous service. Horrible dealership. I am making it a point to steer anyone away from Tamaroff Dodge that I possibly can when someone wants a Dodge.

Dick Scott Dodge (Plymouth, MI) -- These guys were nice. Their internet department was prompt and responsive. The salesman I dealt with was very nice and actually genuinely interested in the car himself. He showed me a few times snapshots of the chally he took on his cell phone during some Chrysler demonstrations of the car. The only problem I had with them is that they had 14 cars on order, two of them didn't have VINs and were in C status (which included mine). Given that the most I've heard a single dealer getting is 4-6 I assume many of these cars will not in fact be built. Being that I was on the lowest possible rung on the list, I wasn't confident in my order. To add to it, Dick Scott Dodge refused to set a price on the car and mentioned they sold their first one for $16k over MSRP. The lack of confidence that the car would ever be built and that they were refusing to set a price (and that it could be $16k over MSRP) I pulled my order in favor of Bob Frederick.

I'm willing to chalk up the Suburban Chrysler/Jeep/Dodge experience to a fluke. The guy I dealt with was a BRAND NEW salesman (I was going to be the FIRST person on his own personal '08 contact list and this was in late March). Maybe he got canned already.

With Dick Scott Dodge they were actually very pleasant and I can't really chalk up much to their fault. They did things well. My only real complaint is that they refused to set a price and that's ultimately what made me go elsewhere.

Tamaroff Dodge... though. Steer clear. I spoke with the salesman and two manager-types (not sure their exact title) and all of them were beyond jerks -- like I say, read that thread for the full information.
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