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Old Jun 25, 2008 | 04:46 PM
  #2706  
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BUDMAN
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Joined: Feb 2008
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Default RE: Who has a 2008 Challenger on order?

BIRDDOG your car left Brampton at 12:30 today for Windsor Ground effects
70sGUY Your car left Brampton plant today at 7:30 headed for Windsor Ground effects
Here is the bad news Ground effects if full and your cars were diverted over to pillette rd then they will be moved back over to Ground effects tomorrow after they send out more cars to the USA

ORIGINAL: birddog

I have officially had it with Chrysler's customer support. This is the response I received to my e-mail complaint. I already knew it was in JB status. If they really valued my business, they would have called me.

Dear Daniel:

Thank you for contacting the Chrysler Customer Assistance Center
regarding your 2008 Dodge Challenger.
We appreciate the time and effort you took to write to us.
We have reviewed your recent email. In response to your email, our
records indicate that, the status of your vehicle is JB.
If we can be of any assistance for you please flee free to contact us.
We value you and your business. Thanks again for your email

Sincerely,

Philip James
Customer Service Representative
Chrysler Customer Assistance Center


My initial e-mail went something like this.
US Customer Service - Dodge Brand Site
Brief Description:
2008 Challenger status
Comments:
I am writing to voice my concerns on how long it is taking for me to
receive my 2008 Dodge Challenger. I have been constantly checking the status
online and through the dealer. I have been in Quality Control since June 10. I
have not been able to get a satisfactory explanation from anyone on
what is holding up my car. I have seen several cars that supposedly have later
order dates than mine being delivered. As I have stated before, I have
purchased 3 vehicles from my Chrysler dealer in the last 18 months. An
07 300C, 07 Jeep Wrangler, and 08 Town and Country. I am on the verge of
canceling my order. If I do, Chrysler will lose my business fro good.
The impression I am getting is that since this is such a popular car, the
company doesn't care about those of us who have ordered the car since
you will probably not have any trouble moving them. All I ask is for a
decent explanation on why mine is still held up in Quality and maybe a
estimated time when it may move to shipping.



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