ORIGINAL: claymore
I once owned a 1979 Z28, ordered it from the factory also. The truck carrying the cars arrived late at night, my friend who new the exact car that I was getting was driving home from work and saw the car being unloaded at the dealership. He pulled over and went to see the car, it had a t-top,but i didn't order a t-top. In other words they had ripped two holes in the top of the car unloading the thing. He calls me when he gets home (cell phones did not exist then), tells me what he saw. I call the dealership the next morning and ask if my car was there and was told no. It was there all right, sitting in the body shop having bondo applied to it. I told the body guy that I was looking for some touch-up paint. During our conversation I pointed to the Z-28 and asked him what happened to that car? He informed me that they ripped a hole in the top of the car as they were unloading the thing and they were trying to fix it before the owner picked it up. He also informed me that from time to time they come in damaged, they fix them and the owner never knows. I waited a long time for that car just like I've waited for this one. One ding, one dent, one scratch is unexceptable for an almost 45,000 car.
OK I understand your point but place yourself in my shoes for a moment. I am the sales manager of a Dodge dealership and have been waiting just as excited as anybody else in the world to get this car and here it comes with a couple of issues ! Do I refuse to buy the car ? No
Somebody else would buy it and I would be waiting forever for another Challenger.
What that dealer did was wrong and we would NEVER hide something like that but please understand that often it is something beyond the dealers control.