Joani,
Why do I get the feeling that you will do just fine? You deal with enough of the floor whore salesmen to know what BS looks like. I have been through a dodge dealership, from pdi to working point in a tie. Spent time at a couple desks, and I even have a nifty ring with 5 diamonds on it. Anchorage Chrysler Dodge for 6 years. My very most fav person was in HR and her name was Jennie.

ok guys, let me have it... I was a salemen... even sold the very first Viper in Alaska for WELL over msrp. I still call it my best 10 pound deal.