I UNDERSTAND ALL THE FRUSTRATION BEEN THERE DONE THAT.I EMAILED DODGE THRUOGH THEIR WEBSITE ABOUT A WEEK LATER MARK MAILLE (NOT FOR SURE ABOUT THE NAME SPELLING) HE IS PRODUCTION MANAGER FOR THE CHALLENGER,ANYWAY HE CALLED MY DEALER AND ASSURED THEM MY 2008 SRT-8 WAS ON THE LINE.HE THEN READ MY E-MAIL TO THE SALES MANAGER OF THE DEALERSHIP I ORDERED FROM,NO ONE COULD BELIEVE I WROTE AND ACTUALLY GOT A RESPONSE..GO AHEAD EMAIL THEM EVERYDAY I DID TILL I GOT SOME KIND OF RESPONSE,IT WILL MAKE YOU FEEL BETTER