RE: Dade Jeep Dodge - Morons.
WOW - such anger ....get a grip here guys, this kind of service is possible at every dealer of every make.
I am a customer just like everyone else and I would be pissed off if this happened to me.
I would go back and talk to the owner and turn this around with a little finesse.
Rather than rant and rave about it here and then send a complaint to the manufacturer, go back and try to make 'lemonade from sour lemons'.
I say that this dealer deserves the benefit of the doubt and we are only hearing one side of the story.
They have the newest state of the art facility and NOBODY has better service techs than this dealer. Everybody is entitled to a screw up.
I'll bet that if you tactfully go back, they might even reimburse your car rental.
You can turn this around to your satisfaction, and they will treat you right in the future.