I had the same experience with BOTH of my Challengers (the one that arrived damaged and my reorder one). My salesman was a good, straight-shootin, no BS guy but both times I basically called & told HIM when the car would be coming (I think he was VERY surprised but when we finally had everything done and I walked out the last time with my new Challenger in hand he said "I've been selling cars for years and I think you know more about ths car than any customer I've ever had that bought anything from me). 3 cheers for VinWin!!!