When I moved to VA, I went to Jiffy Lube(Another company under investigation), and I had just replaced the Air FIlter and they tried to tell me that I needed to change it, and that it would cost more for the oil because it was 4x4. I had the Ram back then. I was BS. I told the idiot, first of all, I changed the ait filter the day before, and then I told him, don't take me for an idiot. I know how to do all the sh&^ but it is illegal for me to in the aprtment complex. I left and went elsewhere.

I guess they think because people go to these places, they don't know the how to do the work themselves. Sometimes you don't have a choice. As in how my situation was.