Actually, Awesure, he answers the lawyer part in his FAQ section:

Have you tried going through CAMVAP?
CAMVAP is the Canadian Motor Vehicle Arbitration Plan. According to their web site, CAMVAP is "a program where disputes between consumers and vehicle manufacturers about alleged manufacturing defects or implementation of the manufacturers' new vehicle warranty can be put before a neutral third party (arbitrator) for resolution".

I've been told by CAMVAP that more-than-likely they would order Daimler Chrysler to buy out my lease. However, the buyback is done according to a specific formula that cannot be altered. Their formula takes mileage into account and, as a result, I would end up having to pay Daimler Chrysler approximately $2000 for them to buy back my lease. My wife and I leased our van over 4 years knowing that the first year would include a lot of extra travel, but that our mileage would average out over the four years. I AM NOT paying Daimler Chrysler to take back a vehicle with problems stemming from manufacturing defects!he

Why don't you just get a lawyer?
Because lawyers cost a lot of money - which I don't have.



The "pain and suffering" and "lost wages" demands are a crock. His other demands are reasonable, though. As I said previously, we're only getting his side of the story. But if it's at all accurate, the Dodge dealer he got the Caravan from and Chrysler Canada did not do anywhere near enough to resolve the problem -- particularly Chrysler, which doesn't seem to want to communicate with customers at all.