Old Mar 21, 2008 | 10:59 AM
  #11  
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WhiteHeat
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Default RE: We seriously have to do something about the colors


ORIGINAL: Paladin06

Lets see how many get the same response.
I got a different response:

"Thank you for contacting the Chrysler Customer Assistance Center regarding the color of 2009 Dodge Challenger. We are pleased to read of your interest in the 2009 Dodge Challenger and appreciate the time and effort you took to us. (sic) At this time, Chrysler LLC has not released any official information regarding the addition of new colors to the 2009 Dodge Challenger. We have documented your interest and we encourage you to stay in contact with us through the Dodge website: www.Dodge.com If you have any further questions, please feel free to contact the Customer Assistance Center at 1-800-992-1997 for assistance.

Thanks again for your email and for giving us an opportunity to assist you.

Sincerely,
Roger Marshal
Customer Service Representative
Chrysler Customer Assistance Center"


My response seems a little less like a canned response if only because they goofed and left out a word. And the fact that it does mention colors specifically.

Getting out my Suit-Speak Decoder Ring...

My response's inclusion of "Chrysler LLC has not released any official information regarding the addition of new colors" translates to "when we want you to know, you'll know."

Paladin06's response said "we mainly rely on our worldwide employees, affiliate suppliers, and creative agencies to devise and develop innovations", which translates to "we have people on the payroll to come up with ideas, we don't need yours." I'm sorry, but that quote smelled of "We value your business, but keep your thoughts to yourself." [:@]

Oh well, I can be happy with the colors available. It would just be nice to see a little more variety.

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