800 Number for info
OK due to the complaints by future Challenger owners about the 800 number being routed to India they have made some changes.
If you call the 1-800-992-1997 between the hours of 8:00AM and 4:45PM EST MON- FRI and when prompted for your last 8 of your VIN you tell the system your Challenger vin it will route you to the SRT call center and you will not be routed to India and they have up to date info. They are closed for lunch 12:00-1:00
Here is another way to talk to someone in the USA about your Challenger that will have basic info about your challenger order
Call 1-800-423-6343 Mon-Fri 8:00AM- 7:00PM and they will ask for your name and Zip code after that tell them you would like to be transferred to the Eastern Tennessee call center through there back door line and please do not transfer you to INDIA and they will transfer you there.
I have been frustrated with the lack of information Just keep in mind the call center people can only tell you what they see on there screen and that is all they know about your car.