Doug Betts, Vice President and Chief Customer Officer, began sending out the notes as part of an overall strategy to increase customer satisfaction with the total sales experience. It is part of Chrysler's “Customer First” program.

Anybody having a bad dealer experience buying their Challenger will be able to give Chrysler an ear-full.

 

Cuda340, I appreciate what you're trying to do. I know you are trying to help, but you are advertising a thread that advertises our competition. Here is a link from one of our sister forums, Dodgeforum.com.

http://www.dodgeforum.com/m_1201817/tm.htm
http://www.dodgeforum.com/m_1209064/tm.htm
https://www.chryslerllc.com/en/chrys...motive_listens

In the future, we would appreciate it if you could instead just get a direct post from someone who is not one of our competitors.